As we approach the holiday season of 2023, retailers and consumers alike are gearing up for what promises to be a solid but not necessarily spectacular period of sales growth. Several key factors are at play in shaping the holiday shopping landscape this year, including the ongoing impact of inflation, the ever-expanding world of e-commerce, and the rise of Buy Now, Pay Later (BNPL) payment options.
E-commerce Extends Its Reach
One noticeable trend is the extension of the holiday shopping season, thanks to early sales events that kick off as early as October. Retailers are eager to capitalize on these early sales, and consumers are increasingly receptive to starting their holiday shopping sooner rather than later. This shift is driven by the desire to secure sales while consumer behavior trends and product preferences remain fresh.
According to forecasts, we can expect robust e-commerce growth during the 2023 holiday season, with an estimated increase of 11.3% compared to the previous year. While this growth is significant, it falls short of the staggering 39.0% growth observed during the pandemic year of 2020. As more retailers follow Amazon’s lead in offering October sales, competition will likely lead to price reductions to win over budget-conscious customers.
Buy Now, Pay Later Remains Relevant
The rise of Buy Now, Pay Later (BNPL) payment options is another noteworthy development. On Amazon Prime Day in July, BNPL transactions surged by 20%, signaling a growing trend of consumers using credit to finance their purchases. It’s expected that this trend will continue through the holiday season.
In 2023, BNPL is projected to make up 1.0% of total U.S. retail sales, with the potential for growth to 1.5% by 2027. This growth defies earlier predictions that the BNPL bubble would burst, highlighting its staying power as a payment option.
The Opportunity in Returns
Returns play a pivotal role in extending holiday spending beyond December. Retailers increasingly focus on returning customers to physical stores through special promotions and incentives. By leveraging the return season, retailers can turn a one-time purchase into an ongoing customer relationship that extends well into January.
Jeremy Goldman, an analyst, emphasizes that treating the holiday season as a marathon, with its finish line extending into mid-January, can yield significant benefits for retailers.
Inflation’s Influence on Holiday Sales Growth
One factor to consider is the role of inflation in holiday sales growth. While we anticipate sales growth during this holiday season, a portion may be attributed to rising prices rather than increased consumer spending. Steep inflation rates persisted throughout 2022, and the trend continues into 2023, with the consumer price index showing a year-on-year increase of 3.7% in August, as the U.S. Bureau of Labor Statistics reported.
Inflation’s impact can be twofold. On one hand, higher prices may lead to increased spending as consumers rush to make purchases before prices rise further. On the other hand, it can constrain consumer budgets and lead to a more cautious approach to holiday spending.
In conclusion, the 2023 holiday sales season is expected to exhibit solid growth, albeit less dramatic than in previous years. E-commerce’s influence, the persistence of BNPL as a payment option, the strategic use of returns, and the presence of inflation are all factors that will shape the holiday shopping landscape. As retailers and consumers navigate these dynamics, successful execution and adaptability will be key to making the most of this holiday season.
