HR Shared Services Representative II
Job Description
- DEFINITION/PRIMARY FUNCTIONS
- POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
- Experience:
- Three years related experience in Human Resources functions (such as Benefits, HRIS, Talent Acquisition, Compensation, Shared Services, etc.) required.
- HRIS knowledge/experience or working with employee benefits/leave of absence programs preferred
- Education and Training:
- Bachelor’s Degree required, in Business related field preferred
- License, Certification & Registration:
- Certification in CCP, CEBS, SHRM or HRCI, Project Management or Six Sigma, preferred
- Other Requirements:
- Passion for delivering world-class customer service with focused attentiveness and responsiveness to customer needs
- Highly self-motivated individual with ability to work independently, think pro-actively, prioritize workload and manage multiple tasks requiring rigorous and meticulous attention to detail
- Acts proactively to achieve results and always strives to deliver more than is expected before being asked to.
- Strong analytical, quantitative, and critical thinking skills
- Excellent organizational skills and initiative to improve processes
- High integrity, sound judgement, and discretion regarding the handling of confidential and/or sensitive information
- Excellent interpersonal skills with a high degree of tact and diplomacy to diverse audiences
- Flexibility to handle changing work demands
- Maintain flexibility and a positive attitude toward innovation and change
- Positive and energetic team member. Possesses the drive to accomplish goals, meet deadlines and find solutions.
- Strong advanced technical skills with proficiency in Microsoft based applications including Excel, Word, Outlook, Sharepoint, PowerPoint, Visio – with a willingness to learn and master other software programs as needed
- Experience:
Location: Berkshire Health Systems · BMS HR Shared Services
Schedule: Full Time, Shift 1, 8:00am-4:30pm (40)
