Job Description
About Us!
At D.O.E Marketing we pride ourselves on offering direct marketing solutions for our top clients. We help by providing direct marketing and customer service to our clients’ main customer base. We handle promotional events, brand representation, and direct marketing efforts to generate new sales. Our team relies on competitive, passionate, and goal-oriented mentors with a drive for success in both their personal and professional lives.
Overview of Position
We are looking for a face-to-face Marketing Associate to provide first-class customer service and generate consumer leads for our top clients. Our Marketing Associate will be exposed to the dynamics of marketing strategies, leadership development, and operations knowledge. You will interact and handle customer needs directly while simultaneously developing the necessary skills to lead a team. Our company is in a period of rapid growth, and are in need of developed leaders that are knowledgeable on all aspects of our business, to ensure the continued success of our company as well as our clients. This position doesn’t require previous experience, all of the training and mentorship is provided for and are compensated for.
Responsibilities:
- Maintain up-to-date on clients’ products and services to assist the sales and marketing teams with strategies that ensure client’s lead requests are being met
- Facilitate the growth, and dedication within the team by retaining employees through a positive culture
- Provide friendly and personalized experience to all existing and potential customers by building relationships to ensure account retention and customer satisfaction
- Promote the right solutions and brands for each customer’s needs
- Provide both personal and professional mentorship to other employees
Job Requirements:
- Minimum 2 years of Customer Service experience
- Ability to perform Account Retention
- Excellent verbal and written communication
- Multi-task and react well under pressure
- Ability to generate adequate sales while maintaining customer relations
- Identify and resolves problems promptly
- Work efficiently and effectively, both independently and as a team
- Balances team and individual responsibilities and helps build a positive team spirit
Benefits:
- Paid Weekly
- Hourly base pay with uncapped commission opportunities
- Growth opportunities that aren’t based on seniority but rather the merit of individuals
- Personalized hands-on training in the Marketing and Management departments
- Opportunities to travel to other markets as well as leadership development conferences and trainings
- Weekly bonus structure based on employee performance
- Both personal and professional mentorship opportunities along with business development opportunities