campaign manager, Marketing Operations (Hybrid)

Job Description

About the job

Now Brewing – campaign manager, Marketing Operations (Hybrid)! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This position contributes to Starbucks success by developing owned channel strategies, best practices and guardrails based on industry trends, historical data, the running of test and learn campaigns, and a deep understanding of our brand. As a member of the strategy arm of our team, you will partner closely with marketing stakeholder teams to influence campaign strategy, customer journeys and channel usage to ensure we’re delivering delightful customer experiences that align with our business goals. You will collaborate closely with our team’s operations and technology enablement functions to achieve our vision: We are owned channel experts who bring to life holistic customer experiences—across email, app and web—that deliver on business goals

As a campaign manager, you will…

Develop and maintain channel contact strategies, best practices and guardrails, getting strategic alignment across many cross functional stakeholder teams.

• Track and share out industry trends across digital marketing

Ensure campaign requirements, audience data, and creative direction are aligned to our best practices, acting as liaison for multiple functional areas.

• Develop and maintain collaborative relationships with marketing and cross-functional stakeholders as thought partner in campaign planning, consulting on solution approaches and providing input to marketing plans in order to fully leverage existing tools, capabilities and data.
• Be deeply immersed in digital channel data and customer-facing sentiments to help drive decision making, managing and evangelizing data and research.
  

We’d Love To Hear From People With

BA/BS with concentration in business, marketing, technology or similar work experience

• Compelling presentation skills, persuasive and succinct oral, written, and email skills
• Strong problem solving and analytical skills and an ability to think outside the box to achieve results
• Able to execute best-in-class vendor management processes independently; understands digital production & operations vendors and their capabilities.
• Ability & willingness to adapt new technologies & concepts quickly; interest in technology & digital innovation to solve complex customer and marketer problems.
• 4-8 years of relevant work experience
  

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.