Job Description
About the job
Marketing Coordinator| Salish Lodge & Spa
Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive – and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
Let’s start off with the most important part – what’s in it for you:
The Perks
- Eligibility of perks is dependent upon job status
- Hourly Pay Rate: $30
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits – Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
THE BRASS TACKS
The Marketing Coordinator will:
- Serve as marketing support for Salish Lodge & Spa, reporting to the marketing manager.
- Manage Salish Lodge & Spa’s social media strategy to enhance brand awareness, engage our audience, and drive traffic to our website. You will be expected to stay current with trends and best practices in social media and digital marketing.
- Brand Voice:Maintain and enhance Salish Lodge & Spa’s high-end, luxury brand voice and image across all social media channels.
- Content Creation:Develop engaging and original content for various platforms, including text, images, and videos. This will include scheduling and managing photo/video shoots to create professional digital assets for future use and utilizing graphic design software to produce and manage posts.
- Maintain an Editorial Calendar:Plan and execute an editorial calendar of professional posts Monday through Friday (weekends for special occasions). Also remain nimble and responsive to relative events that might require immediate social media response or coverage. Execute at least one reel per week in addition to the M-F five static posts.
- Community Management: Monitor, respond to, and engage with followers across social media channels to foster a positive community. Keep the tone lighthearted and professional and stay on top of any posts that could be harmful to the Salish brand.
- Analytics and Reporting:Track and analyze performance metrics to evaluate the success of social media campaigns and adjust strategies as needed. Grow the community from 78k followers in 2024 (50k on Instagram and 28k on Facebook) to 150k followers in 2025.
- Trend Monitoring:Stay up to date with the latest social media trends, tools, and best practices to keep our content fresh and relevant.
- Support multi-channel marketing initiatives, including Website content, email marketing, designing and printing collateral/signage
- Collaborate on the development and execution of annual marketing plans, marketing budgets, reports and presentations.
- Attend regular marketing meetings, develop agendas, take and distribute notes.
- Review and proofread marketing content created by other team members.
- Manage and maintain marketing files.
- Other duties and administrative work as assigned.
THE NITTY GRITTY
The Marketing Coordinator will have the following qualifications:
- A university degree in marketing or business-related discipline with at least one year of relevant experience; or an equivalent combination of education, training and experience.
- General knowledge of marketing tools and techniques, particularly digital marketing.
- Strong written and verbal communication skills, including:
- The ability to write, proofread and edit reports, business correspondence, and promotional content.
- Experience in photography, both still and video.
- Proven experience in social media management and content creation. Proficiency in social media management tools and analytics platforms.
- Effectively present information and respond to questions from team members, managers, clients, guests and the general public.
- Detail oriented with strong multi-tasking and organizational skills.
- Solid personal management skills, including time management, planning and organizing, and delivery of results.
- Ability to compute discounts, interest, commissions, proportions, and percentages.
- Strong computer literacy in Microsoft Office, especially Word, Excel and Outlook.
- Effective problem solver able to make decisions in routine situations.
- Competency in Adobe Creative Suite preferred, specifically InDesign, Illustrator and Photoshop preferred.
Schedule Requirements
- This is a hybrid position with an in-office requirement Tuesday, Wednesday and Thursday, occasional night, weekend and holiday support as needed.
Where you’ll work:
Consistently ranked among the best small resorts in the world, the Salish Lodge & Spa overlooks the 268-foot Snoqualmie Falls. This iconic Pacific Northwest lodge has a world-renowned spa offering regionally inspired treatments, two restaurants providing a luxuriously comfortable and memorable dining experience, and award-winning wine list and a variety of nearby recreational activities. The resort is located 30 minutes east of downtown Seattle and within 40 minutes from Seattle-Tacoma International Airport.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.