Commercial Enablement Manager, Product

Job Description

About the job

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

As we continue rapid growth within our Brand Partnership Ads Team, we are looking to add a Commercial Enablement Manager specializing in ads product enablement. This person will focus on supporting our Sales teams in their mastery of our advertising solutions, including Sponsored Product, Display, Promotions, and Metrics. This person will create enablement plans & collateral including training materials, objection handling, marketing narratives, internal & external tool guides, and best practices that align with our sales methodology. This highly cross functional role will partner closely with product marketing, product management, internal tooling / strategy, and sales teams to provide all pillars of enablement (content / training / narrative creation / sales process & methodology) as it relates to selling our products.

About The Team

The Commercial Enablement Team works with multiple cross functional partners to solve Sales teams’ problems allowing them to drive provable success for their customers. We are agile, self-starting, able to thrive in ambiguous situations, and prioritize projects that will provide the most value to the Brand Partnerships team. This role will be within the Commercial Enablement product pillar, working alongside its sibling sales methodology & operations teams.

About The Job

• Drive alignment across product, product marketing, and internal tooling / strategy teams so sales is trained with one voice on our ads products & narratives
• Create & deliver product enablement plans including leading 150+ attendee live trainings, office hours, and content creation
• Identify & scale best practices from product & sales teams as it relates to product narratives, objection handling, FAQs, tool usage, and story-telling
• Represent the voice of sales in go-to-markets (outbound) & feature development (inbound) for Instacart Ads
• Measure program & process impact while iterating & optimizing for the future
  

About You

Minimum Qualifications

• 4+ years of experience working with fast paced, high volume, high impact sales or account management teams
• 4+ years experience in an Enablement, L&D, PMM, Ad Sales, Strategy, or Consulting role
• Excellent communication skills – written and verbal
• Strong relationship building skills
• Experience with digital advertising
• Strong experience using G suite tools, sheets and slides
• Strong project / program management skills
  

Preferred Qualifications

• Experience in a hyper-growth environment
• Understanding of digital advertising and/or consumer packaged goods companies
• Experience working with data (measuring inputs / outputs; building sheets and program trackers)
• Experience working with technical & non-technical stakeholders
  

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$117,000—$130,000 USD

WA

$113,000—$125,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$108,000—$120,000 USD

All other states

$97,000—$108,000 USD